From 6 October 2025, a new online booking system will be introduced at Windsory House through SwiftQueue to make your experience quicker and easier. Patients that have been referred to have their blood tests will need to book their appointment online before attending Windsor House.
Patients will be able to book, change, or cancel their appointments online at a time that works best for them. Patients will also get reminders and updates, so they know exactly when and where to go, helping you feel more prepared and reducing the chance of missed appointments.
By managing appointments in advance, we can keep the service running smoothly and reduce overcrowding, making visits more comfortable for everyone.
For more information, FAQs, and booking details, visit Phlebotomy | University Hospitals Plymouth NHS Trust.
If you have been referred by a clinician for a blood test at Windsor House, please book online here: https://www.plymouthhospitals.nhs.uk/phlebotomy/
If you are unable to access the system, please ask a relative, friend or carer for support. If you are still unable to access the system please call 01752 433040 who will be able to help with appointment scheduling or system access issues.