It has been brought to our attention that patients who have tried to book an appointment at a mass vaccination centre by calling 119 after receiving a letter from NHS England are being advised to contact their GP if no appointment is available at the time of calling. Unfortunately this information is incorrect and frustrating for both patients and practices.
GP surgeries across East Cornwall are working extremely hard in collaboration with the East Cornwall Primary Care Network to vaccinate all eligible patients as quickly as possible in accordance with the JCVI priority list. Please do not contact your GP to try to book an appointment, we will contact you as soon as we can. Please leave our phone lines free for patients requiring urgent medical attention or for our staff to be calling out to book vaccination appointments.
How to get your COVID-19 vaccination
If you are over 80 there are three ways you might be contacted to get your vaccination. Please do not try to book a vaccination if you have not received a letter.
- Using a local GP service: GP services are working together in your area to vaccinate as many people as possible. You may be contacted by a different surgery to the one you usually go to.
- Local hospital services: You might be contacted to have the vaccination as an inpatient or outpatient.
- At a vaccination centre: If you live within 30-45 minutes of a vaccination centre and haven’t already been vaccinated, you may have received a letter asking you to book an appointment online at www.nhs.uk/covid-vaccination. Or if you can’t access the NHS website, you can call 119 free of charge.
If you can’t travel to a vaccination centre, or there is another reason you can’t book an appointment at the nearest vaccination centre, you can choose to wait until your local GP services contact you if they haven’t already. If this is your preferred option – you don’t need to do anything now – wait for your GP service to make contact. More locations will become available through www.nhs.uk or 119 in the coming weeks so you could also try there again later.
If you receive a letter and already have an appointment booked to have your vaccination at a local GP service please ignore the letter. There is nothing you need to do and please attend your appointment.
If you have had your first jab, you will be contacted about getting your second.
For more information visit: www.nhs.uk/covid-vaccination.