Patient Questionnaire
Ability to get through to the practice by telephone
How helpful do you find the receptionists at the practice?
Opening hours of the practice
Availability of routine appointments (for which you do not require urgent medical attention)
Availability of urgent/on the day care appointments
Waiting times upon arrival at the practice for your appointment, or for your specifically timed telephone consultation
Quality of care by Doctor/ANP during your consultation
Quality of care by Nurse or other Health Care Professional during your consultation
If you have attended the practice recently during the Covid-19 pandemic – did you feel safe doing so?
Do you find the prescription ordering process efficient and easy to use?
If you take regular medication how do you normally order your repeat prescription?
Are you aware of our free delivery service?
How helpful do you find the Dispensary/Pharmacy staff at the practice?
Quality of overall services provided by the practice
Are you aware of the services available to you online?
Has your use of our online services increased during Covid-19?
Finally – would you recommend this GP Practice to your friends and family?

The following questions will help us to see how experiences vary between different groups of the population. You do not have to answer these if you would prefer not to. Your answers will be kept confidential and you will remain anonymous.

Sex:
Age:
Do you have a longstanding condition?
Do you have a disability?
Do you look after, or give any help or support to family members, friends, neighbors or others because of either long term physical or mental ill health/disability or problems relating to old age?